Welcome to Lakmé! These Terms and Conditions (“Terms”) govern your access to and use of the Lakmé website (the “Site”) and the purchase of products offered on the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use the Site.

1. General
Lakmé is a cosmetic brand selling skin, face, lips, eyes, and nails products.

All products are guaranteed to be hygienic and of high quality.

We offer 0 shipping across India.

Enjoy up to 70% discount on selected products.

2. Account Registration
To place an order, you may be required to register an account.

You are responsible for maintaining the confidentiality of your account information and password.

You agree to provide accurate, current, and complete information during the registration process.

3. Product Information and Pricing
We strive to ensure that all product descriptions, images, and prices on the Site are accurate. However, errors may occur.

Prices are subject to change without notice.

In the event of a pricing error, we reserve the right to cancel any orders placed for the incorrect price.

Discounts and promotions are subject to specific terms and conditions and may be withdrawn at any time.

4. Orders and Payment
By placing an order, you are making an offer to purchase a product subject to these Terms.

All orders are subject to availability and our acceptance.

We accept various payment methods as indicated on the Site.

You agree to provide accurate and complete payment information.

5. Shipping and Delivery
We offer free shipping across India.

We aim to deliver products within the estimated timeframe, but delivery times are not guaranteed and may vary due to unforeseen circumstances.

Risk of loss and title for products purchased from the Site pass to you upon our delivery to the carrier.

6. Returns and Refunds
Due to the hygienic nature of our products, we generally do not accept returns or offer refunds unless the product is damaged or defective upon arrival.

Any claims for damaged or defective products must be made within [Number] days of delivery, accompanied by photographic evidence.

We reserve the right to assess each return request on a case-by-case basis.

For hygiene reasons, opened or used products are generally not eligible for return.

7. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Lakmé or its content suppliers and is protected by Indian and international copyright laws.

You may not use our trademarks or trade dress in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Lakmé.

8. Limitation of Liability
To the fullest extent permitted by law, Lakmé shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Site; (b) any conduct or content of any third party on the Site; (c) any content obtained from the Site; and (d) unauthorized access, use, or alteration of your transmissions or content.

9. Indemnification
You agree to indemnify, defend, and hold harmless Lakmé and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from your (or anyone using your account’s) violation of these Terms.

10. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

11. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice.

Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

12. Contact Information
If you have any questions about these Terms, please contact us at [Your Contact Email Address].

Important Next Steps:

Consult a Legal Professional: It is crucial to have these documents reviewed and customized by a lawyer specializing in e-commerce and Indian law. They can ensure compliance with all applicable regulations, including data protection laws.

Specifics of Your Business: A lawyer can also help you incorporate specific details about your business operations, such as your exact return policy, warranty information (if any), and any other unique aspects of Lakmé.

Accessibility: Ensure your Privacy Policy and Terms and Conditions are easily accessible on your website, typically in the footer.

Please remember that this is a guide for content and not a substitute for professional legal advice.

Partnered with
About Lakemē
The contemporary Indian beauty expert – Lakemē continuously innovates to offer a wide range of high performance and world class cosmetics and skincare products that have earned recognition from the People for the Ethical Treatment of Animals (PETA). We, at Lakemē, combine international cosmetic technology with an in-depth understanding of the Indian woman’s needs and offer a comprehensive beauty experience to our customers through products that are ideal for a variety of Indian skin tones. Lakemē was the country’s first cosmetic brand to introduce makeup to Indian women and takes pride in being the expert on Indian Beauty for over 50 years. We also take immense pride in being a compassionate beauty brand which is why we do not believe in or support testing on animals. Our bond with beauty and fashion goes beyond skincare & makeup hence it is manifested through the renowned Lakemē Fashion Week, which is now the largest fashion event of its kind in the country that celebrates the beauty of fashion.
Copyrights @Lakeme Cosmetics. All rights Reserved
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Caution Notice

Please Be Aware: Cyber crime,particularly fraudulent communications through phone, SMS, WhatsApp, emails, etc. with third parties impersonating as a genuine organization or brand to financially dupe consumers is on the rise.

Unilever does not request for payment for purchase of our products outside our platform for any promotional activity. We also do not request for payments to participate in any contest, luck draw, free gifts. Hence, we request all consumers to be cautious in the event of any such communications. You can reach out to our customer care listed on our platform to verify any suspicious activity.

Note: You can also report any suspected fraudulent telecommunications on Chaksu Portal, to the Department of Telecommunications (DOT).